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FAQ

  • How quickly will I receive my Gratitude Coin?
    We know you are excited about your purchase, and so orders will be processed and shipped within 1-2 business days of placing your order. As for arrival of your item, since the Covid outbreak different countries postal times and dates do vary, but rest assure all our items are sent with registered tracking and will be in your hands ASAP.
  • How can I pay for my order?
    We offer you 2 payment methods: Pay with PayPal – secure payment via PayPal account. Pay by credit / debit card
  • When will the payment be taken?
    Payment will be taken from your PayPal/credit or debit card as soon as you have placed your order.
  • Can I change or amend my order once it has been placed?
    We generally process and prepare your order as soon as it comes in, so you may not be able to make any amendments or cancel your order as it could have already been processed for dispatched. In this instance, you would have to return your order once you’ve received it, in accordance with our Returns Policy.
  • Can I have my order gift-wrapped?
    Us here at TheGratitudeCoin.com do not do gift-wrapping as such, but each item you order from us is sent to you in a complimentary gift box & linen bag, with a silver cleaning cloth and insert explaining the story of The Gratitude Coin. Making it not only a ready-to-give perfect gift, but an ultimate token of Gratitude.
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